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Shipping & Returns
Shipping
- Shipping & Billing address MUST match Credit or Debit Card Used. Orders will be Canceled
- For order Processing,Tracking numbers, & Shipment Arrivals please allow 3-5 Business Days total. Not Including Weekends
- 2-3 Days For a tracking number to be sent.
- 3-5 Days to arrive USPS Ground
- The Customer must sign for the package in order to receive it. Or you will have to pick it up from your local post office.
We DO NOT ship on weekends, holidays, and in the occurrence of a natural disaster.
We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.Exchange & Return Policy
NO CASH REFUNDS
Aim's Extensions also has the right to refuse the return/exchange of any item(s) based on the following reasons:
- The merchandise must be returned/exchanged in its original state. We will not accept any hair pieces that have been worn or used, have loosened curls, have visible tangles, have visible hair products, have been bleached, or colored, chemically processed, emits odors, the wefts have been cut into pieces, or hair length or volume is trimmed by cutting.
- The merchandise is damaged.
- Pieces of the product are missing.
- It is past the acceptable 3 days.
- Original tags and packing are missing or damaged.
Return and Exchange Procedure
If you need to return an item, please login and select the option to return a previous ordered item or Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Our Customer Service Center will personally assist you with your returns and exchanges. NO CASH REFUNDS! All you have to do is follow the Authorized Return and Exchange procedure as illustrated here, for an eligible return for store credit or exchange ONLY!